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Serving the Susquehanna Region

Care Service Partners at UPMC Susquehanna

The UPMC Susquehanna Care Service Partner of the Month Program recognizes members of our team for their outstanding contributions to service excellence. These extraordinary service partners regularly demonstrate behaviors that reflect the organization’s mission, vision and values.

Care Service Partners of the Month

Kathleen WertzKathleen Wertz

Unit Clerk, Emergency Department
UPMC Susquehanna Williamsport

Compassionate, caring, and a true caregiver are all words used by her co-workers to describe Kathleen. She is a patient advocate, often going above and beyond what’s expected to address their needs. Kathy has a way of bonding with her patients and her ability to empathize with others is exceptional.


Tammy Ulrich, RNTammy Ulrich

Staff Nurse, Emergency Department
UPMC Susquehanna Muncy

Tammy is a go-getter and is dedicated to her work and her patients. She tackles even the most challenging situations with a positive attitude and pleasant demeanor. Tammy is quick to help others, offering her time, skills, knowledge, and sometimes just a helping hand. She is always respectful, and her patients speak highly of the care she provides.

Deborah Horriat, RNDeb Harriat, RN

Staff Nurse, Medical-Surgical Unit
UPMC Susquehanna Williamsport

Caring, hard-working, and respectful are words used to describe Deborah. She selflessly priotizes the needs of others. Deb bonds with each of her patients, providing a listening ear and going above and beyond to provide quality care and an exceptional experience.


Our Core Values

Nominees for this program must consistently demonstrate:

  • Place patients and their families first
  • Share ownership among all caregivers
  • Lead with a servant's heart

UPMC Susquehanna recognizes employees who demonstrate all aspects of our mission, vision and values with the Care Award.