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Adult Volunteers

Three adult volunteers smiling togetherWhat Does a Volunteer Do?

Volunteers serve in patient and non-patient care areas. Our volunteers are part of the UPMC Susquehanna family. Volunteers play a major role in our commitment to provide high-quality, compassionate, cost-effective and accessible healthcare to our patients and the community.

A number of different opportunities are available to suit the interests of our adult volunteers including:

  • Reception Services - Volunteers greet, direct and escort hospital visitors and patients at the entrances and in departments. The surgical waiting rooms benefit from volunteers' gracious attention to waiting families.
  • Office Services - Busy offices need assistance with filing, faxing, answering telephones, errands and computer work.
  • Gift Shops - Located on each hospital campus, our shops are staffed by volunteers from 8:30 am to 4:30 pm, Monday through Friday. The shops are a fundraising project of the auxiliaries.
  • Patient Care Services - Volunteers are scheduled in several patient care areas. The assignments vary, and many include errands, distributing water and visiting patients.

What Is the Process?

  • Complete a Volunteer Application.
  • Participate in an interview
  • PA residents must complete a criminal background check
  • Complete requested testing, screenings and health questionnaire
  • Complete volunteer orientation

How Do I Apply?

Upon receipt of your application, you will be contacted to begin the interview process.