Adult Volunteers

What Does a Volunteer Do?

Volunteers serve in patient and non-patient care areas. Our volunteers are part of the UPMC family. Volunteers play a major role in our commitment to provide high-quality, compassionate, cost-effective and accessible healthcare to our patients and the community.

A number of different opportunities are available to suit the interests of our adult volunteers including:

• Reception Services - Volunteers greet, direct and escort hospital visitors and patients at the entrances and in departments. The surgical waiting rooms benefit from volunteers' gracious attention to waiting families.
• Office Services - Busy offices need assistance with filing, faxing, answering telephones, errands and computer work.
• Gift Shops - Located on each hospital campus, our shops are staffed by volunteers from 8:30 am to 4:30 pm, Monday through Friday. The shops are a fundraising project of the auxiliaries.
• Patient Care Services - Volunteers are scheduled in several patient care areas. The assignments vary, and many include errands, distributing water and visiting patients.
• Hospice - Hospice volunteers provide much-needed respite for caregivers by providing companionship, preparing meals, singing, and helping with activities.

What Is the Process?

• Complete a Volunteer Application. To volunteer at UPMC Cole, download the UPMC Cole Volunteer Application.
• Participate in an interview
• PA residents must complete a criminal background check
• Complete requested testing, screenings and health questionnaire
• Complete volunteer orientation

How Do I Apply?

• Click here to apply online.
• Call (570) 321-2433 for more information.

Upon receipt of your application, you will be contacted to begin the interview process.