May 16, 2018
UPMC Susquehanna Recognizes Extraordinary Nurses
Four UPMC Susquehanna nurses were recently recognized as recipients of the DAISY Award for Extraordinary Nurses.
Cassie Charles, LPN, Skilled Nursing & Rehabilitation Center at UPMC Susquehanna Muncy, was selected after being nominated by the family member of two residents. The family member wrote, “Cassie has been a compassionate care provider for two of my family members. She treats them as though they are a part of her own family. Cassie has been an advocate for my family and not only makes sure residents in her care are looked after, but she their family members and visitors.”
Andrea Rockwell, RN, behavioral health at UPMC Susquehanna Divine Providence, was selected after being nominated by a co-worker. Her co-worker wrote, “Andrea is always focused on what is best for her patients. As an advocate, she works with her patients to establish relationships, navigate situations, and address their needs. Andrea is compassionate, empathetic, and dedicated to her work and her patients. She takes on the most challenging situations with a smile and a can-do attitude.”
Celena Lowmaster, RN, medical-surgical unit at UPMC Susquehanna Williamsport, was selected after being nominated by a patient and the patient’s family. “I cannot say enough to describe how great my experience was while being cared for by Celena. She treated me like a member of her family. Celena was encouraging, thoughtful, caring, and her nursing skills were exceptional,” wrote the patient. “Celena took the time to get to know my dad as more than a patient. She provided him with the highest level of care and also made sure that we were taken care of as well. Celena is a remarkable person and we are thankful to have had the opportunity to meet her,” wrote the patient’s family member.
Taisha Babcock, RN, medical-surgical unit at UPMC Susquehanna Soldiers + Sailors, was selected after being nominated by a patient’s family. The family wrote, “Taisha showed the utmost compassion and empathy for our mother when she was in her care. She went out of her way to explain every aspect of her care to my mother and the family to make sure we understood everything that was being done. Taisha was our mother’s advocate and coordinated her care with all of the other services she needed at the hospital. She was there for us in our time of need and we really appreciate everything she did.”
UPMC Susquehanna nurses are honored as DAISY Award winners every quarter. Anyone can nominate a nurse for the award including co-workers, patients, patient’s family members, or physicians. Nomination forms are available at nursing stations and at UPMCSusquehanna.org/DAISY.
The DAISY Awards are currently presented at more than 900 hospitals, both nationwide and internationally. Supported by both American Organization of Nurse Executives (AONE) and The American Nurses Credentialing Center Magnet Recognition Program, the DAISY award program is part of the not-for-profit DAISY Foundation based in Glen Ellen, Calif. All winners will be highlighted on the DAISY Foundation’s website.