Billing & Insurance at UPMC Susquehanna
Financial Preparations & Payment Plans
UPMC Susquehanna requires that payment be made at the time of service for any amount not covered by your insurance provider. Any and all co-payments and insurance deductibles will be considered deposits and are due at the time of service.
If you don’t have insurance, the total estimated hospital bill (not counting any initial deposits made) will be due when you are discharged from the hospital or outpatient clinic. If you are unable to pay the full amount at discharge, we will connect you with a financial counselor to help review your payment options and set up a payment plan. Payment can be made in the form of cash, check, debit card or credit card, as well as electronic funds transfer from your banking institution.
When possible, be sure to review which medical services are covered by your insurance policy. We encourage you to confirm with your insurance provider if UPMC Susquehanna's healthcare services are covered by your policy, and understand how much of your bill you will be responsible for paying.
Convenient Hospital Billing & Insurance
Ready to pay your bill? Need to check your insurance provider? Have questions about your healthcare service? Helpful information is just a click away.
Peace of Mind About Your Healthcare Journey
When it comes to the well-being of you and your family, UPMC Susquehanna is firmly rooted in a tradition of excellence at our faith-based hospitals and outpatient healthcare clinics throughout northeastern PA.
Our providers, educators, and volunteers are focused on the latest medical technology and innovative treatment methods to promote wellness and longevity in the communities we serve. As a testament to this, UPMC Susquehanna has been recognized as one of the nation’s Most Wired medical facilities, according to the 2016 Most Wired Survey by Hospitals & Health Networks (H&HN).
If you have questions about your bill, or would like to speak with someone about your insurance coverage, please call (570) 326-8196 or (800) 433-0816 Monday through Friday, from 7:30 a.m. to 5 p.m.