Patient-Centered Medical Home

Enhanced care through patient-clinician partnership.
UPMC Susquehanna Primary Care offices within Lycoming and Clinton counties are recognized by the National Committee for Quality Assurance for successfully implementing the Patient-Centered Medical Home (PCMH) model. Our primary care offices use evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

How Does This Benefit Our Patients?

Patients seen by a PCMH will notice that their care is delivered and coordinated by a team of professionals, all working together to keep them well, avoid errors, and save time and money.

PCMH patients also get the information and support they need to manage their own care and stay healthy. When patients need additional care, they often have access to extended hours, which helps keep them out of crowded and expensive emergency rooms.

Patients have access to effective treatments that consider their cultural traditions, personal preferences, and values when they seek care from a PCMH.​

Recognition Does Not Come Easy

To earn NCQA Recognition, which is valid for three years, Susquehanna Health Medical Group demonstrated the ability to meet NCQA standards that are aligned with the joint principles of PCMH as established by the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics, and the American Osteopathic Association.