Why aren't there patient ratings and comments for every provider?
This can be for several reasons, including:
- The provider has not yet received the minimum number of patient satisfaction surveys to be eligible for display. At UPMC, we require a minimum of 30 surveys before we post results to ensure that the rating is statistically reliable and a true reflection of patient satisfaction.
- He or she may be a researcher or other type of provider that does not see patients.
- The provider practices in a specialty or office that does not use the specified surveys currently used for these ratings.